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RENTAL GUIDELINES CHECK-IN TIME: 4 p.m. CST CHECK-OUT TIME: 10 a.m. CST EARLY ARRIVALS/LATE CHECKOUTS: May be allowed depending on availability. CHECK-IN LOCATION: Please register and receive keys at the Forgotten Coast Property Management & Rentals office. We are located in the Gulf Foods Shopping Center, 900 C Hwy 98 in Mexico Beach. Office hours are Monday - Saturday 10 a.m. until 6 p.m CST and Sunday 12:00 to 5:00 CST. LATE ARRIVALS: If arriving after normal business hours, please contact our office in advance to make arrangements for key pick-up and registration. PAYMENT: We accept Visa, MasterCard, Discover, E-Check and certified checks. Personal checks will be accepted with valid driver's license and one additional form of identification. RESERVATIONS AND BOOKING DEPOSITS: Tentative reservations are taken by phone, via our web site or in person at our office. All reservations require a 40% booking deposit which is applied to the total fee upon check-in. On-line booking deposits are made via MasterCard, Visa or Discover at the time the reservation is entered. Phone and in person booking deposits may be made via MasterCard, Visa, Discover, E-Check or the booking deposit will be printed on a reservation acknowledgement that is mailed/e-mailed promptly after your booking. To confirm, we must receive your booking deposit within 7 days or the reservation will be cancelled without prior notice. SECURITY DEPOSITS: A security/damage deposit is required for all rentals. A valid credit card may be used for the security deposit. If paying by cash the security/damage deposit must be paid in full prior to check-in and will be refunded within 14 days less any damage charges. CANCELLATION POLICY: A cancellation fee of $200.00 will be charged if you cancel your reservation. Telephone the office as soon as possible in the event you must cancel, change dates or switch properties. Please note that if the reservation is cancelled within 45 days of arrival, we cannot refund your advanced rental payment. Once your reservation is confirmed, any cancellations, date or property changes will be subject to our cancellation policies. Sorry, no refunds for early departures. DAMAGES: Please report any damage or breakage upon occurrence so the matter can be settled prior to your departure. All rental units are inspected before and after occupancies. Rental guests have full financial responsibility for misuse, negligence or missing items. A $25 charge will be assessed for lost or unreturned keys. $50 will be assessed for any lockouts after hours. LINENS: An initial linen supply (one set of towels per person and one set of sheets per bed) will be provided. MAXIMUM OCCUPANCY: At all times, the maximum occupancy is the number the home sleeps, including infants. Occupancy limits are in accordance with rules of the State Fire Marshall's Office. No exceptions will be made. Sleeping limits shown as (for instance) "accommodates 6 - 8" indicates the presence of a sofa sleeper. The maximum occupancy is the higher figure. SMOKING: Smoking is not allowed in any rental unit. A $300.00 charge will be assessed for any property which must be smoke deodorized. NO HOUSE PARTIES, LARGE GROUPS, CAMPERS, TRAILERS or MOTOR HOMES: If the home is booked for these purposes without our knowledge, tenants will be asked to vacate premises immediately with no refund. SIGHT UNSEEN AND FURNISHINGS: All of our properties are privately owned and are equipped and furnished according to the owner preferences. Rates, descriptions, bed sizes, inventories and furnishings are subject to change without notice. Refrigerators, stoves, microwaves, washer/dryer are in all units unless stated otherwise in the unit description. We make every effort to keep each property and its equipment in good working order. In the event of a breakdown, we will strive to make repairs as soon as possible. Neither the rental agent nor the owner will be obligated to provide replacements or give refunds for the failure or absence of any item or for any public utility. PLEASE DO NOT MOVE FURNISHINGS OR KITCHEN ITEMS TO ANOTHER UNIT OR TO THE BEACH!! If you rearrange the furniture and do not put it back to the original position you will be charged. Rental agent nor owner will not be responsible for providing any additional furnishings or appliances not already in the units. SUPPLIES AND APPLIANCES: Each home provides: An initial supply of bed and bath linens, toilet tissue, bath soap, paper towels and dishwashing detergent. Kitchenware, dishtowel, utensils and dishes. Air conditioning and heat are central unless otherwise noted. At least one TV. Full kitchen including microwave, oven and dishwasher, unless otherwise noted. Washer and dryer, unless otherwise noted. Some homes have grills. Charcoal grills are prohibited on decks, porches and balconies unless provided. Please see individual descriptions for amenities of each home. We can not provide replacements or give refunds for these items or for small appliances. Some homes have elevators to accommodate physically challenged guests. Please note that sofa sleepers and hide-a-way beds are inherently uncomfortable. No refunds will be given due to the discomfort of these beds. If the number a rental unit sleeps is listed as (for example) "6-8", this would indicated that the recommended number the home accommodates is six, but eight will be accommodated by use of a sleep sofa. The higher number is the maximum occupancy allowed. SWIMMING POOLS: We are not responsible for and do not guarantee the availability of swimming pools. TENNIS COURTS: We are not responsible for the availability or conditions of the tennis courts and will not give refunds. COMMUNITY RULES AND GUIDELINES: Additional guidelines and rules may be imposed by the specific communities and/or home owners associations. ACCESS TO THE BEACH: There are many walk ways and easements to accommodate those not staying in a beach front home. RENTAL HOMES FOR SALE: Rental homes may be on the market for sale. Owners reserve the right to allow the home to be shown during your stay. Guests will be notified in advance. CONSTRUCTION: The Forgotten Coast is a growing area and there is a chance that you will be located near construction. No compensation will be given because of construction. RIGHT TO CHANGE RENTAL ASSISGNMENTS: We reserve the right to change rental assignments without prior notice or liability in the event of sale of a rental property or if the unit becomes unavailable. When comparable accommodations are not available, guests will have the option of selecting from available properties or receiving a full refund. HURRICANE EVACUATION: In the event of a "Mandatory Evacuation" due to hurricanes, tropical storms or other potential disasters, you are required by state law to evacuate the property. You will be refunded for the unused days. Things to Do Before Check-out: We ask our guests to please leave their home in the general condition it was found to avoid additional charges: AGENCY INDEMNITY: Forgotten Coast Property Management & Rentals, LLC is not liable for any damages to rental property or furnishings, or for injuries resulting from any accident that may occur in or on the premises during guest occupancy. The agent is not liable for acts of theft, vandalism or damages to the guest’s personal property or items left in the unit. We assume no liability for errors or omissions. If you have any questions regarding any of the above policies, please contact our office by telephone or e-mail. THESE GUIDELINES ARE SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. PLEASE READ YOUR CONFIRMATION CAREFULLY. IT STATES THAT YOU ARE AGREEING TO ALL POLICIES AND CONDITIONS.
Things to "BRING"
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